The Washington Post wrote about the Polaris Project and the text messaging solution I helped build:

Polaris started its text hotline in March, through a philanthropic partnership with San Francisco-based cloud company Twilio, which powers text and voice customer service communications for clients such as Uber, Hulu, eHarmony and CocaCola. Victims can text “HELP” or “INFO” to the number 233733 (BeFree), where they are forwarded to Polaris’s hotline staff, who then respond from their computers through a messaging service called Chatter. Polaris has operated a voice hotline, at 1-888-373-7888, for a few years.

See the full article here

Excited to say that I have been selected to be a member of Salesforce’s MVP Program! Many thanks to everyone who has helped make that happen!

But that means I need to finally stop procrastinating, and actually start blogging! I’ve been doing some cool stuff with Twilio recently (see here for an example) which I will be sharing via GitHub when I get the chance. But I also want to write about some of the techniques and code snippets I use all the time to help others get started, and hopefully get some ideas/suggestions on how I can make the code better.

Any and all feedback is always welcome!